Permanently deleted user
Users may experience:
  • Users notice that there are several transactions missing upon initial import and during subsequent syncs that leave my balances incorrect and valuations inaccurate. It is not well understood what types of transactions or what features from Bitfinex, CoinTracker supports.
Expected behavior:
  • As a user who trades and manages my token portfolio on Bitfinex I expect CoinTracker to import all of my transaction history.
As a user, what should I do?
  • If you are missing certain types of transactions we would love to understand where we can improve our integration, please submit a new post here outlining the transaction type that is missing within CoinTracker from your Bitfinex exchange.
  • Once you have created a new submission as instructed above, you can begin to reconcile your transaction history. Currently, users will need to manually add or edit any incorrect or missing transactions. Alternatively, if you are a user that is missing a lot of transactions we recommend that you transition your Bitfinex exchange to a CSV import instead of the our API integration. Users can format their Bitfinex transaction history CSV per this guide and import the CSV into CoinTracker as next step while we improve this integration.
  • We recommend users stay vigilant when importing their Bitfinex exchange into CoinTracker. We recommend reviewing your transactions regularly for accuracy, users can manually create transactions should they be missing from your wallet.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: Bitfinex, missing transactions, balance differences, calculated balance
September 1, 2021