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Re-enable remaining balance after each transaction
in progress
Sam
CoinTracker has removed the remaining balance icon due to inaccuracies, in an effort to avoid further confusion CoinTracker has removed that feature temporarily until updates are made to ensure accurate and reliable balances from transaction to transaction.
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Sam
in progress
We are working to re-deploy this feature in the coming days, we will update this post as
Complete
when it is available to all users. Thank you all for your patience!Activity Feed
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Sam
in progress
We are working to re-deploy this feature in the coming days, we will update this post as
Complete
when it is available to all users. Thank you all for your patience!C
CT-mX4Bzdrq
Sam: A couple weeks left until tax deadline. I need to know if the feature which shows balances will be re-added before then, so that I can make arrangements with a different provider.
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CT-Mq9Z6xkQ
this product is worthless without this, refund all of us
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CT-6QrRZa3Q
It's much harder to debug insufficient balance errors with this feature removed. I do see that there are also known issues with erroneous insufficient balance errors but in any case when that occurs having an idea what cointracker thinks is the remaining balance at each transaction is critical to figuring out the problem. Please bring this back ASAP.
Sam
Hi All, we made a recent update to our post: Insufficient Balance Error is displayed when users have a sufficient balance
Our team is working to restore this feature! We do not have a specific date at the moment but keep an eye out here for more updates.
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CT-JQA8nxjq
I vote for this too. I have balance warnings that I cannot figure out.
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CT-kQEDpeYq
Please re-enable it as soon as possible, its essential
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CT-0qodxBlQ
Yeah CoinTracker should at the very least refund some of the costs for their broken service
Jami
Merged in a post:
Transactions UI should show balances of wallets
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CT-1XJNRbRX
I am trying to figure out why some of my marked transfers result in negative balances. It is too hard to figure out when I don't see the balances of the incoming/outgoing wallets as a result of the transaction. If there was a show balances checkmark and the balance for the outgoing and incoming wallets after the transaction were shown in the UI when it is checked then that would be really helpful.
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CT-JQA3myO3
They used to show it but they just recently took it away. Vote on this one so they prioritize it:
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CT-GqMgLV5X
Since this is a bug, would you offer a refund to those of us who have purchased a tax package? I can't use the tax forms since they are inaccurate, and I'd prefer to use a different service instead.
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CT-wnzBeZ2k5LeMb
CT-GqMgLV5X: wondering the same. I paid for a tax package in December and had all my transactions reviewed in Cointracker. The new year started and boom....now all my transactions have an error and everything is being calculated assuming a cost basis of zero!
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CT-mX41bGRO
CT-GqMgLV5X: Same. If the tax numbers and totals aren't accurate and I cannot file my taxes due to that fact, you're basically just stealing my money.
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CT-MQzV2M4Q
CT-GqMgLV5X: This is the right thing to do to keep the trust of their customers. When the core product does not work as intended, any reasonable company would offer a refund. If not, they are borderline running a scam.
Sam
CT-MQzV2M4Q: Hi all, you can read our FAQ regarding the reason for our Accounting Engine update. Crypto tax rules can be ambiguous, and they evolve quickly. At CoinTracker, we work hard to help users navigate these rapid changes by continuously reviewing regulations and feedback from partners and users. Our latest upgrades will help users calculate their crypto taxes with even greater accuracy, in alignment with IRS guidelines. The upgraded accounting engine will improve our ability to make changes more frequently and easily in an environment of ever-evolving government regulations.
If you would like to request a refund feel free to submit a support request here!
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