Wallet shows balance difference but assets show no balance differences
submitted
Matt - CoinTracker
Users may experience:
CoinTracker displays balance difference on the wallets page in two areas.
- At the Wallet level
- At the individual asset level
A wallet level balance difference should also have one or more assets with a balance difference.
Some users are seeing a wallet level balance difference but no asset level difference.
Expected behavior:
A wallet level balance error should also have an asset balance error.
As a user, what should I do?
There currently is not a workaround for this bug and it will need a fix from the team. We appreciate your patience while we work to resolve this!
Additional Information
Please upvote this post to indicate that you are experiencing this behavior.
We have information on
bug reports
and what the status means in our help center
. For further assistance or inquiries regarding this bug you can contact the support team
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: balance, error, warning, wallet, token, asset
Log In
Sarah T. - CoinTracker
submitted