BTT mapped to BTTOLD on Kraken Exchange
complete
Sarah T. - CoinTracker
Users may experience:
- BTT on Kraken has suddenly changed to BTTOLD.
Expected behavior:
- The asset should consistently display as BTT and not change to BTTOLD.
As a user, what should I do?
You can manually change the asset back to the correct BTT by following the steps outlined here:
How to Edit an Asset in a Transaction
.How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: BTT, Kraken, BTTOLD, asset change, display error
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Sam - CoinTracker
complete
BTT should now be mapped correctly moving forward. To ensure historical transactions are accurately displayed, a re-sync might be required. Please follow these steps: remove the wallet and then re-add it to your account.
Please note: When you remove a wallet or exchange, all manually entered data within it will be lost. You will need to re-enter any necessary edits after re-adding the wallet or exchange.
If the reported behavior for this post still persists, please reach out to the CoinTracker support team directly or re-submit this post with updated details.
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Sarah T. - CoinTracker
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