Bugs

What is the issue? Users with more than 1000 transactions are encountering the error 99999-OFX-UNSUCCESSFUL when attempting to import their CoinTracker data into H&R Block. Who is affected? Users with more than 1,000 transactions importing their data to H&R Block Online. What is the workaround? This is a transaction limitation on H&R Block's side, and we are working with them to increase the limit. In the meantime, users can follow the steps in our help article to enter their crypto tax data in H&R Block. Keywords: H&R Block import error, CoinTracker tax data, 99999-OFX-UNSUCCESSFUL, OFX error

What is the issue? Some ETH or Base wallets being added are resulting in missing assets or transactions. As a user, what should I do? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is released, and you will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your feedback and cooperation as we work to enhance your CoinTracker experience! Keywords: missing assets, missing transactions, wallet import, sync issues

What is the issue? Some Solana transactions that interact with DeFi protocols like Kamino Finance are causing cost basis loss. This is due to the miscategorization of the "multiple" transaction causing negative balances. As a user, what should I do? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly. Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Solana DeFi, review suggested error, transaction classification, swap issue, liquidity pool, borrow, lending

What is the issue? Terra 2.0 (LUNA2) tokens are incorrectly mapped and displayed as LUNC instead of LUNA in CoinTracker. What is the workaround? Users can manually edit and reclassify the token as LUNA. Users can also upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly. Keywords: LUNA LUNC bug, Terra 2.0 mapping, token mismatch, portfolio error, incorrect asset display

What is the issue? When downloading Form 8949, the amount of an asset sold is shown with only 3 decimal places. This results in entries showing 0 sold, such as "0.000 BTC" even when small amounts were sold, such as 0.00000432 BTC. Who is affected? Users who sold small amounts of an asset. What is the workaround? There is currently no effective workaround to view full precision in the 8949 PDF export. Our engineering team is working to fix this. Please upvote this post to be notified when a fix is available. Keywords: 8949 form, decimal, truncated

Bug Report: SOL Limit Order Close Not Categorized, Causing Cost Basis Loss What is the issue? Some SOL limit order close transactions are not being categorized in CoinTracker, even though the open order is correctly classified. This results in the loss of cost basis, causing incorrect gain/loss calculations. Who is affected? Users executing SOL limit orders using Jupiter Limit Order V2 on the Solana blockchain. What is the workaround? There is currently no workaround. Users cannot manually adjust the close order in a way that restores the correct cost basis. Additional Details The affected program ID is: j1o2qRpjcyUwEvwtcfhEQefh773ZgjxcVRry7LDqg5X (Jupiter Limit Order V2). Both the open and close transactions should be categorized to maintain accurate cost basis tracking. Keywords: SOL limit order, cost basis issue, transaction classification, gain/loss discrepancy, Jupiter Limit Order V2

What is the issue? Users utilizing Universal Tracking are seeing inaccurate wallet balances for their 2025 transactions. As a user, what should I do? There isn't a workaround for this issue. You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Universal Tracking, wallet balance, portfolio tracking issue, missing balances

Bug Report: Inflated Gains Due to Small Sends in Multi-Call Transactions What is the issue? Some users are experiencing inflated capital gains when small transfers within multi-call transactions. Who is affected? Users who perform multi-call transactions across various blockchains, especially on ZkSync and Base, where small sends might be misclassified. What is the workaround? Users can ignore the transactions and instead create a separate send and receive - note that when the team addresses the issue, these manual edits could result in duplicate transactions. Keywords: multi-call transactions, inflated gains, small sends, incorrect capital gains, tax reporting

Bug Report: Balance Differences What is the issue? Significant discrepancies between calculated and reported balances are appearing for certain crypto assets when Kraken is synced via API. This may occur for assets that are fully unstaked from Kraken Earn wallets. Who is affected? Users syncing Kraken via API. Users who unstake an entire asset from their Kraken Earn wallet. What is the workaround? Users can manually upload a CSV containing their transaction history. For the issue occurring with unstaked assets, Engineering is aware of the issue and are working on a fix. How can users provide feedback? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly. Keywords: balance differences, auto-sync issue, crypto assets, unstaked assets, Kraken

What is the issue? Solana rent fees (refundable), are causing discrepancies in DeFi transaction tracking such as Liquidity Pools, Minting, etc. As a user, what should I do? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly. Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Solana rent fees, DeFi transactions, refundable fees, Solana transaction errors