Binance connects successfully and shows total balances by coin, but transactions are not syncing.

Atomic Wallet CSV imports are failing, despite users following the instructions on https://www.cointracker.io/add_wallet?t=atomic-wallet

The BlockFi import in CoinTracker is skipping transactions or does not import the file at all. 🚧 Yet to be supported: BIA Deposit and BIA withdrawal , possibly also non-interest-bearing account transactions When the BlockFi CSV file appears to import but has actually skipped transactions, this results in incorrect balances for users, including negative balances. As a workaround, users can change the BlockFi CSV file to the CoinTracker CSV format, then use this import process instead. If you do this, be sure to delete the wallet added via the BlockFi importer so you won't have duplicates. Full instructions can be found here: 📚 Converting transaction history CSVs to the CoinTracker CSV format

Users are reporting that XRP holdings intermittently disappear from the dashboard and portfolio totals. The token may not appear in their assets at all, or may show a low/incorrect balance. This seems to affect balances held in Ledger/Nano hardware wallets. The same users report that their wallet balances for XRP go to zero, even though transactions are present. The balance may or may not appear correctly on the wallet after resyncing, and when balance is shown on the wallet once again it may or may not appear on the dashboard/portfolio. The problem may resolve itself without any action by the user, but may also occur again later. Users can also try resyncing or removing and re-adding the wallet to make the balances appear correctly.

KuCoin may have changed the format of their CSV and new imports fail. These are error messages that have been reported when attempting to add KuCoin accounts to CoinTracker: "Failed to add account. Either the values below are incorrect, or the Kucoin API is currently down." "Failed to parse CSV. The CSV does not have the right headers in the first row. Headers should be Date, Received Quantity, Received Currency, Sent Quantity, Sent Currency." A workaround is to convert your KuCoin CSV to the CoinTracker CSV format and use that method of import instead. Please see this article for instructions: https://help.cointracker.io/en/articles/5172429-converting-transaction-history-csvs-to-the-cointracker-csv-format

A known bug prevents users from importing their KuCoin CSV into KuCoin wallets that are currently synced by API. This results in CoinTracker not linking transactions from their CSV to the API, therefore potentially causing negative balances in wallets due to missing transactions.

I transferred a bundle of NFTs through opensea between two wallets integrated with my cointracker account. However these are being registered as a trade and messing up my cost basis tracking. I should be able to change these to transfers and have the cost basis be maintained.

E.g. Missing Aave lending and Uniswap pool balances

Users report a large price spike on their dashboard on 4/22/2022. (see screenshot) The price spike appears to be caused by Safemoon ( https://www.cointracker.io/price/SAFEMOON ). CoinTracker is currently working to resolve this issue and updates will be posted here.

When editing transactions containing unmapped tokens that are initially categorized as a Send, the edits result in the transaction being categorized as a Buy. From the transactions page when editing/updating a transaction to reflect a Trade, transactions that contain unmapped/unsupported tokens are incorrectly listed as a Buy. This results in the inability to edit the cost basis or proceeds of the transactions. As a workaround: A custom currency can be created for the unsupported/unmapped token. Updating the unmapped coin to the custom currency when making the edits to the send/receive side of the transaction will allow the transaction to properly categorize as a Trade and allow for edits to cost basis and proceeds. 🗒️ Manual adjustments made as a workaround, will need to be undone when engineering implements the fix