Bugs

Users may experience: Transfer transactions synced with a variance in timestamps leading to insufficient quantity errors. - This occurs when one part of a transfer transaction is synced with an earlier timestamp than its counterpart, causing discrepancies in the sequence of transactions and resulting in balance errors. Expected behavior: Transfer transactions sync with accurate timestamps that maintain the correct sequence of transactions and ensure balance calculations are error-free. As a user, what should I do? If you encounter this issue, we currently do not support the direct editing of timestamps for API synced transactions. To correct any balance errors, manually recreate the transaction with the timestamp that aligns accurately with your transaction history. View our guide for manually creating a transaction . How can users provide feedback? You can 🔼 upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: transfer transactions, timestamp variance, insufficient quantity errors, balance discrepancies

Users may experience: If I manually edit a transaction to fix an issue with the imported (common with Solana), the transaction hash link disappears. This is pretty frustrating as it can be useful to reference the transaction when fixing issues due to CoinTracker changes. To get the transaction hash back, you currently have to delete all manually edits, wait for CoinTracker to revert back to the original state, then re-apply the manual edits. Expected behavior: Users expect to see the tx hash even after a manual edit is made. As a user, what should I do? No action needed at this time. How can users provide feedback? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly. Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keyword: edit, manual edit, tx hash, transaction, transaction hash

Users may experience: Send and Receive transactions being incorrectly paired as transfers, leading to 'Insufficient quantity' errors and a 0 cost basis. Expected behavior: Send and Receive transactions should only be paired as a transfer in accurate scenarios to avoid errors and ensure proper cost basis calculation. As a user, what should I do? There currently is not a workaround for this bug, and it will need a fix from the team. We appreciate your patience while we work to resolve this. Additional Information Please upvote this post to indicate that you are experiencing this behavior. We have information on bug reports and what the status means in our help center . For further assistance or inquiries regarding this bug, you can contact the support team . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: transaction pairing, insufficient quantity, 0 cost basis, send and receive error

Users may experience: Users will see an erroneous negative balance in the outgoing wallet during a transfer where both the outgoing and incoming wallets have associated fees. The outgoing wallet is reflecting both the outgoing and incoming fees, creating an insufficient balance. Expected behavior: Only the outgoing fee should be deducted from the outgoing wallet, and the incoming fee should be deducted from the incoming wallet. As a user, what should I do? There currently is not a workaround for this bug and it will need a fix from the team. We appreciate your patience while we work to resolve this. Additional Information Please upvote this post to indicate that you are experiencing this behavior. We have information on bug reports and what the status means in our help center . For further assistance or inquiries regarding this bug you can contact the support team . Keywords: transfer fee, insufficient balance, negative balance