Kraken API sync missing some transactions | Bugs

💳 We are aware of an issue with instant buy/sell transactions using credit/debit cards (possibly also ACH) as the payment method not syncing. We are working on a fix for this.

CT-YQjz38gQ

This is only one of many problems I have had. I have yet to receive any communication on any of them.

CT-Nq0o0jkO

Hi, I'd like to check in a see if the bugs linking Kraken and Cointracker have been worked out? I had issues linking correctly, entries missing, etc despite everything working fine on other exchanges. Any news on status?

CT-gQ8r20nO

Any news on a fix for this as all buy/sell transactions from Kraken are missing. Or is there a way we can manually import it?

CT-ZX6gYMWO

Chandan any update on fixing the missing transaction for ACH?

CT-Nq0YEBVQ

any new updates on this? I purchased DOT on Kraken around 24hrs ago and my transaction hasn't imported yet - however, my staking rewards from Kraken are showing up like normal

CT-Nq0YEBVQ

scratch that on my previous comment - upon further inspection, NONE of my purchase transactions imported from Kraken, only my staking rewards. I follow the API link steps exactly, still only syncing staking rewards, no previous or new purchases

CT-0XDgvM1Q

Hi - I know this is marked as In Progress- but is there an ETA on when this will be resolved?

CT-zXxVlYaq

All the buy that I do on Kraken are with a credit card and they go through the "EUR.HOLD" wallet inside Kraken. And I see none of them inside Cointracker... Am I the only one ? Here is an example of my Kraken account, all of these are missing in Cointracker

CT-zXxVlYaq

CT-ZX6gYMWO is it also your issue you are having ?

Eivind

CT-zXxVlYaq: this is an issue we are aware of and are interested in fixing. It is also noted in my pinned comment that we are aware of this.

CT-zXxVlYaq

Eivind: Do you have an ETA for the fix ? Thanks !

CT-ZX6gYMWO

Is the instant buy/sell (spend/receive) still an issue Eivind?

I am missing transactions done through ACH.

Eivind

CT-ZX6gYMWO: Yes, we are aware that ACH transactions are missing. Can you contact us with screenshots of your Kraken ledger entries so we can investigate?

CT-ZX6gYMWO

Eivind: I have already done this actually on July 17th. Let me know if you need anything else. Thank you!

CT-ZX6gYMWO

Eivind any update or timeline on getting this fixed? Its key functionality.

CT-VOwplBqK

cointracker now shows my kraken staked DOT but not staked ETH (which is even weirder than showing neither)

Eivind

CT-VOwplBqK: This is due to ETH staking not being fully supported yet. See the Kraken staking issue.

Eivind

Good news: we are now syncing instant buy/sell (

spend

and

receive

in the ledger) transactions from Kraken.

💳 We are aware of an issue with instant buy/sell transactions using credit/debit cards (possibly also ACH) as the payment method not syncing. We are working on a fix for this.

CT-LXdn4goq

Eivind: Still seem to be missing some transactions that are skewing my cost basis high due to this bug. Should have an open ticket under this account with which we can address. Thank you for all the features so far. We are getting there!

Daniel

Eivind: My _receive_ TX are not being correctly imported. Has this fix been rolled out?

Eivind

Daniel: those transactions should be synced, granted that they are through Kraken's "Buy Crypto"-widget. Can you confirm that they are through that functionality and that your Kraken account has recently been synced to CoinTracker?

Daniel

Eivind: I've confirmed the transactions were conducted through the "Buy Crypto" widget and that my Kraken account has synced. I logged a helpdesk ticket yesterday regarding this issue. I'd be happy to attach a screenshot to the ticket of my Kraken ledger, including timestamps and ledger ids should this be useful. How do I get back to the ticket in order to upload the screenshot?

CT-3qp7ZBOP

Eivind: according to a competitor's site the buy widget transactions don't come through the API only the ledger CSV export (which is ridiculous if true). I'm considering replacing my kraken API connection with CSV because of this but obviously I'll want API later. Is there risk with that other than the obvious lack of automatic updates?

Eivind

CT-3qp7ZBOP: Some of them are definitely provided via the API since we are able to get and sync some of the types at the moment. However, it is unclear whether all of them are possible to get via the API. We have to do some more testing on this and Kraken does some odd things with currency codes for transactions with card (and possibly ACH).

I wouldn't recommend replacing the connection with CSV. You'll have to update it manually and we don't have great support for the Kraken CSV format. For the buy widget transactions, you can add the missing ones manually for the time being.

CT-mX41lL7O

Eivind: Any updates on this issue? I used the Kraken "Buy/Sell" button and a bank account for nearly all my transactions, and while CoinTracker imports the amount I hold, it doesn't see the purchase itself, so it counts all of my crypto from Kraken as 100% profit.

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