Token balances from CSV do not match the Wallets page balances for Imported Wallets
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Sarah T. - CoinTracker
As a user, when adding an Imported (CSV) wallet to my CoinTracker account I would expect for the sum of the fiat value for tokens balances found on the wallets page to add up to the fiat total for the Imported Wallet. Currently, the fiat total for the wallet excludes fees on transactions whereas the sum of the token balances includes fees.
We have escalated the necessary details regarding this report to our engineering team. You will receive an update on this post once a fix is deployed.
There is currently no workaround for the Wallets to show the correct fiat total, however, the token balance found on the Wallets page matches up to the totals found on the Transactions page, which is expected, within that wallet. We apologize for any inconvenience.
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Sarah T. - CoinTracker
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Our team has shipped a fix for this issue and all Imported CSV wallets should now reflect the correct balances.
If the reported behavior for this post still persists please
reach out to the CoinTracker support team directly
or re-submit this post
with updated details.Sarah T. - CoinTracker
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Our team has shipped a fix for this issue and all Imported CSV wallets should now reflect the correct balances.
If the reported behavior for this post still persists please
reach out to the CoinTracker support team directly
or re-submit this post
with updated details.This post was marked as
being verified
This post was marked as
in progress
Emma - CoinTracker
Merged in a post:
Transaction Count & Wallet USD Value (Balance) Wrong For One Of My Wallets on Wallets Page
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I'm in my Wallets page at the moment where I'm viewing the summary info for one of my wallets. The current USD value of thar wallet is very wrong, and the Transactions count for one of the currencies in that wallet is also wrong.