Unable to 'Add wallet' for Bitcoin Satoshi Vision (BSV)
in progress
C
CT-038nAkglEM0pj
Users may experience:
- An error message 'An error has occurred, please try again.' when attempting to sync BSV wallet transactions to CoinTracker using the public address. This issue prevents BSV wallet transactions from being properly synced.
Expected behavior:
- Users expect to be able to sync their BSV wallet transactions to CoinTracker using the public address without encountering any errors.
As a user, what should I do?
We have escalated this behavior to our engineering team and will update this post once a fix is deployed.
You can in the meantime add your transactions
via a CSV
.How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: BSV wallet sync, public address, error message
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This post was marked as
in progress
Sarah T. - CoinTracker
planned
Sam - CoinTracker
submitted
Emma - CoinTracker
Thank you for reporting this! Our team is reviewing this behavior, you can expect updates on this forum post once this is resolved.
As a workaround, we recommend exporting your BSV transactions as a CSV and importing them into CoinTracker using this guide. We apologize for the inconvenience!