Sam - CoinTracker
Users may experience:
  • Users report inflated Net Deposit and cost basis values due to unstake (illiquid) transactions
  • Unstake transactions were originally 'Receive' transactions which are included in the Net Deposit and Cost basis portfolio tracking values, CoinTracker is not differentiating between 'Receive' and 'Unstake' (illiquid) transactions.
Expected behavior:
  • Net deposits should accurately reflect only the actual cash inflow into the account, excluding any reinvested funds.
  • The platform should provide a clear and accurate representation of a user's investment growth, by applying specific treatment for transaction categories.
As a user, what should I do?
If you are affected by this issue, it is recommended to keep a separate record of your 'unstake' transactions until the problem is resolved. This will help ensure that your personal financial tracking and any necessary reports remain accurate.
How can users provide feedback?
You can upvote this forum post if you are experiencing similar issues. The status of the post will be updated to
Complete
once a solution has been implemented and rolled out to all users. Those who have upvoted will be notified of the update. Your feedback is crucial in helping us identify and prioritize fixes for such issues.
I need additional assistance, who can I contact?
For any further questions or concerns, please reach out to our
support team directly
. We appreciate your patience and cooperation as we work towards improving your experience with CoinTracker.
Keywords: Performance, Net Deposits, Cost basis