Uphold accounts are failing to sync via API
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Khalid - CoinTracker
Some users have reported that syncing Uphold accounts by API is failing. Upon adding the account and authenticating in Uphold, users in CoinTracker are redirected to the CoinTracker home page then quickly to their own Dashboard.
We are looking into this issue.
In the meantime, users can import Uphold transactions by CSV if there is a critical need to view Uphold data in CoinTracker right now.
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Anthony
We have shipped a fix and Uphold should now be syncing again. If you still experience errors, please contact us: https://www.cointracker.io/contact-us
Sam - CoinTracker
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Sam - CoinTracker
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Anthony
We have shipped a fix and Uphold should now be syncing again. If you still experience errors, please contact us: https://www.cointracker.io/contact-us
Eivind
Merged in a post:
Uphold API Not Integrating On Cointracker
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Users are unable to view their Uphold exchange on CoinTracker despite having the API synced. This issue has been brought up to the engineering team, and updates will be posted here.
In the meantime, here is a manual workaround to add your Uphold transactions:
• Download the CSV export of your transactions on Uphold
•Re-format it to the CoinTracker format: https://support.cointracker.io/hc/en-us/articles/4413071299729-Converting-transaction-history-CSVs-to-the-CoinTracker-CSV-format
•Import it here: https://www.cointracker.io/add_wallet?t=csv
Keep in mind if/when the fix is implemented, you'll need to remove any manual changes to avoid duplicate transactions.