Uphold fails to add with "Authentication failure" or fails to synchronise
complete
C
CT-0XgeNx3q
Uphold account authorises succesfully on the end of Uphold when going through the flow, but appears to fail to add the end of CoinTracker with error:
Error adding Uphold account. Authentication failure.
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Eivind
complete
We have shipped a fix for this and Uphold should now be possible to add without any errors and should not be failing to sync.
The issue appears to have been related to a change to how Uphold processes API requests.
Eivind
complete
We have shipped a fix for this and Uphold should now be possible to add without any errors and should not be failing to sync.
The issue appears to have been related to a change to how Uphold processes API requests.
Eivind
Eivind
in progress
Our engineers have identified the issue and are working with Uphold's team to resolve it. It may still take some time until we have a fix in place.
Permanently deleted user
Eivind
Eivind
Merged in a post:
Uphold API does not Sync all Assets
B
Brian Flindt
This happens in two different ways:
1) The Transactions of an Assest is pulled in by API, but the Balance is not
displayed on the Wallets pages correctly.
Example of this is with ETH.
2) The Transactions for assets are not pulled in by the API.
An Example is Dot.