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Receive Side of Synced Transactions Missing
in progress
Ash
We have received some reports of missing Exchange transactions. These seem to be primarily the receive side of transactions where crypto was transferred between wallets the user owns.
This can cause:
• Incorrect balances
• Transactions that should appear as transfers with no gain/loss calculation appear as "send" transactions with gain or loss displayed
• Incorrect capital gains/loss calculations on forms
• Errors on transactions that indicate a sent amount causes a negative balance, since the transaction where the sent crypto arrived in the wallet is now missing.
Our engineering team is working on this as a high priority issue.
If you modify your transactions to add missing data or enter additional transactions manually, once we release a fix those manual edits may need to be removed to avoid duplicate information.
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