The currency "EOS" is being rebranded as "Vaulta" (ticker symbol "A"), and all holders of EOS have been asked to swap their EOS tokens for Vaulta/A tokens (using a self-custodial wallet), which I have done. Although CoinTracker was always able to import my EOS transactions in the past (from Coinbase), it does not seem to support importing Vaulta/A tokens. (At least not from a self-custodial wallet.) I reached out to Cointracker support, and after confirming the situation, they suggested I submit a feature request for this. (And manually import transaction in the meantime.) From their description of the issue (that "the token's blockchain explorer is not currently supported by our system"), it sounds like this issue isn't related to the fact that the tokens are in a self-custodial wallet. But if that's actually relevant, I can provide any other information you need. Thanks