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Sarah T. - CoinTracker
Users may experience:
  • Duplicate AGIX entries on their dashboard.
  • Duplicate AGIX entries on the wallets page.
  • Inflated AGIX balances due to a mapping error, where transactions involving old AGI contracts are incorrectly mapped as New AGIX.
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Expected behavior:
  • Users should see accurate AGIX balances on their dashboard, with transactions involving old AGI contracts correctly mapped and displayed.
As a user, what should I do?
  • If you notice duplicate AGIX entries or inflated balances on your dashboard, please be patient as we work on resolving this issue. There is no immediate action required on your part at this time.
  • Users can use a custom currency and edit the transactions so the old AGI is not mapped to the New AGIX by following the instructions in
    this guide
    .
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: AGIX, duplicate entries, inflated balances, mapping error
March 18, 2024