BAT rewards are not syncing from Uphold exchange
complete
Sarah T. - CoinTracker
Users may experience:
Users have reported that their BAT rewards are not being pulled into CoinTracker when syncing Uphold to CoinTracker via the API connection.
Expected behavior:
It would be expected that all of my BAT transactions, including rewards, accurately sync to CoinTracker.
As a user, what should I do?
- For a small number of missed transactions, please manually add the transactions following this guide.
- For a large number of missed transactions, we recommend removing Uphold and importing your transaction history as a CSV.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: Uphold, BAT, BAT rewards
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Sarah T. - CoinTracker
complete
BAT rewards should now sync as expected.
To see them sync as expected you will need to remove and re-add Uphold to your CoinTracker account.
Please
reach out to the CoinTracker support team directly
for assistance with these steps or if you are still noticing the reported behavior.This post was marked as
being verified
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This post was marked as
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Sam - CoinTracker
submitted