BTC Address Mapping Issue with Ledger Live Integration
complete
Sarah T. - CoinTracker
Users may experience:
- Incorrect BTC asset mapping when using Ledger Live integration. The integration is linking BTC accounts to the wrong BTC asset.
Expected behavior:
- BTC accounts connected via Ledger Live should correctly map to the user's corresponding BTC asset in CoinTracker.
As a user, what should I do?
- As a workaround, users can upload their xpub address directly through the regular BTC flow by using this link: Add BTC Integration
Additional Information
Please upvote this post to indicate that you are experiencing this behavior.
We have information on
bug reports
and what the status means in our help center
. For further assistance or inquiries regarding this bug you can contact the support team
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: Ledger Live, BTC mapping, xpub workaround, incorrect BTC asset
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Sarah T. - CoinTracker
complete
This should now be resolved. Please re-import your address if you are still seeing the incorrect BTC for your Ledger Live import.
Reach out to the CoinTracker support team directly
if you are still noticing the reported behavior.This post was marked as
being verified
This post was marked as
in progress
Sarah T. - CoinTracker
submitted