Coinbase ETH2 Wallet Balance doesn't Update
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On ETH -> ETH2 transfers in Coinbase, the transfer events are there; however, the ETH2 balance does not update.
The ETH2 balance only updated when coinbase issues staking rewards. This causes negative balances when users convert from ETH2 to cbETH.
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Sam - CoinTracker
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This is resolved. Our team has deployed a fix to address this behavior along with some other behavior affecting users. We completed a re-sync for all Coinbase users late last week.
Things to be aware of:
- All non-manual Advanced Trade transactions were re-synced - we removed the fluctuating transactions and replaced them with the correct balanced lots.
- Manual transactions will not be affected so users may have duplicates if they manually updated Advanced Trades.
If you made manual edits to account for this behavior you can ignore or delete your manual transactions by filtering by “Type: Buy or Sell”, “Sync Method: Manual”, "Wallet: Coinbase exchange" and bulk ignore.
Sam - CoinTracker
complete
This is resolved. Our team has deployed a fix to address this behavior along with some other behavior affecting users. We completed a re-sync for all Coinbase users late last week.
Things to be aware of:
- All non-manual Advanced Trade transactions were re-synced - we removed the fluctuating transactions and replaced them with the correct balanced lots.
- Manual transactions will not be affected so users may have duplicates if they manually updated Advanced Trades.
If you made manual edits to account for this behavior you can ignore or delete your manual transactions by filtering by “Type: Buy or Sell”, “Sync Method: Manual”, "Wallet: Coinbase exchange" and bulk ignore.
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Sam - CoinTracker: I still see "Insufficient balance in wallet" for ETH2 -> CBETH even though there is significantly more ETH2 available in the wallet from transfers earlier. If you want to check my account see the transaction on 12/01/2022 05:15:46
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Is there a way to manually resolve this? Currently I see "Insufficient balance in wallet" for manual ETH2 trades to CBETH -- even though there is clearly plenty of balance in ETH2
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Christopher Nusbaum
I'm still having this issue. I looked through the forums a bit and I think this thread should be merged into this one: https://feedback.cointracker.io/features/p/eth2-staking-on-coinbase
Christopher Nusbaum
I'm having this problem as well. Swapped ETH for ETH2, wrapped it, no cost basis assigned and showing negative balance.
Christopher Nusbaum
9/6/2022: I traded about 0.7 ETH for ETH2 and it's not crediting it toward my balance, but the interest I received on my ETH2 (which I did not wrap after reading the above comment) did increase my balance.
9/8/2022: I tried duplicating and entering the eth to eth2 transaction manually and it didn't fix my issue. I reverted my manual changes.