Coinbase fees double counted on transactions
complete
Sarah T. - CoinTracker
Users may experience:
- Incorrectly high transaction amounts displayed in CoinTracker compared to Coinbase reports due to fees being included in the incoming amounts.
- Confusion about the actual total amount after fees, leading to potential misreporting or misunderstanding of transaction values.
Expected behavior:
- Transaction amounts displayed in CoinTracker should exactly match the subtotal provided by Coinbase before fees are applied.
- The total amount after fees in CoinTracker should correctly reflect the deduction of fees from the subtotal, aligning with Coinbase's reported total.
As a user, what should I do?
If you notice discrepancies between Coinbase transaction reports and those displayed in CoinTracker, especially regarding transaction subtotals and fees, please review your transactions to ensure fees have not been mistakenly included in the reported incoming amounts. Adjustments may be necessary to align with the accurate transaction values provided by Coinbase.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: transaction discrepancy, fee calculation, Coinbase
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Sarah T. - CoinTracker
complete
This has been resolved and a fix will be visable on your account in the near term. Should you need a fix immediately you can re-sync your Coinbase account by removing it and adding it back.
⚠️CAUTION
: This will delete any manual edits made on that exchange, we recommend filtering by your manual edit transactions using the Sync method: Manual filter in the transactions page and exporting those transactions via CSV for your records. Here is a guide on on how to export a filtered CSV
. Users may need to re-apply those edits. When you re-add your exchange, CoinTracker properly account for fees. If the reported behavior for this post still persists please
reach out to the CoinTracker support team directly
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Is there a status update on this issue?
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This post was marked as
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Sam - CoinTracker
submitted