Sam - CoinTracker
Users may experience:
  • As a user who trades and manages my crypto portfolio on Kucoin I expect CoinTracker to import all of my transaction history.
  • Users report seeing their Buys, Sells, Transfers and in some cases their crypto to USDT trades being successfully imported into CoinTracker via their API integration sync for the Kucoin exchange. Users are reporting crypto to crypto trades not importing into CoinTracker causing balance discrepancies and incomplete transaction histories. Crypto to crypto trades include trading non-fiat tokens for other non-fiat tokens. An example of this would be: Trading BTC for ETH, SOL for ETH, ETH for XRP etc.
As a user, what should I do?
  • Currently, users will need to manually add missing transactions. Alternatively, if you are a user that is missing a lot of transactions we recommend that you transition your Kucoin exchange to a CSV import instead of the our API integration. Users can format their Kucoin transaction history CSV per this guide and import the CSV into CoinTracker as next step while we improve this integration.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: Kucoin, trades, missing transactions