Custom Currency Transactions Resulting in 100% Loss or No Capital Event
complete
Sarah T. - CoinTracker
Users may experience:
- Users may notice that transactions involving custom currencies are resulting in a complete loss or no capital event.
Expected behavior:
- The proceeds should be calculated using known non-custom currency inflows or outflows to accurately reflect the cost basis and proceeds of the transaction, instead of defaulting to $0.00.
As a user, what should I do?
- There currently is not a workaround for this bug, and it will need a fix from the team. We appreciate your patience while we work to resolve this.
Additional Information
Please upvote this post to indicate that you are experiencing this behavior.
We have information on
bug reports
and what the status means in our help center
. For further assistance or inquiries regarding this bug you can contact the support team
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: custom currency, proceeds calculation, capital gains, 100% loss, no capital event
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Sarah T. - CoinTracker
complete
Transactions using custom currency should now carry forward the cost basis as expected.
Please
reach out to the CoinTracker support team directly
if you are still noticing the reported behavior.This post was marked as
being verified
This post was marked as
in progress
Sarah T. - CoinTracker
submitted