Duplicate transactions on Kraken exchange
complete
Sarah T. - CoinTracker
When syncing Kraken to CoinTracker, transfer transactions are sometimes synced in duplicate as a "transfer" and "receive" or "send" transaction.
We do not have an estimated time frame for a fix at this time, however, we have provided our Engineering team with the details necessary to have this corrected and will update this post once a fix has been shipped.
In the meantime, the duplicate "receive" or "send" transaction can be ignored. Alternatively, Uphold transactions can be added to CoinTracker as a CoinTracker CSV here.
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Sarah T. - CoinTracker
complete
This is now resolved.
This fix was not applied retroactively, to see this update users can resync their exchange by removing and adding Kraken back to your CoinTracker account.
CAUTION: This will delete any manual edits made on that exchange, we recommend filtering by your manual edit transactions using the Sync method: Manual filter in the transactions page and exporting those transactions via CSV for your records. Here is a
guide on on how to export a filtered CSV.
Users may need to re-apply those edits.If the reported behavior for this post still persists please
reach out to the CoinTracker support team directly
or re-submit this post
with updated details.Sarah T. - CoinTracker
complete
This is now resolved.
This fix was not applied retroactively, to see this update users can resync their exchange by removing and adding Kraken back to your CoinTracker account.
CAUTION: This will delete any manual edits made on that exchange, we recommend filtering by your manual edit transactions using the Sync method: Manual filter in the transactions page and exporting those transactions via CSV for your records. Here is a
guide on on how to export a filtered CSV.
Users may need to re-apply those edits.If the reported behavior for this post still persists please
reach out to the CoinTracker support team directly
or re-submit this post
with updated details.This post was marked as
being verified
This post was marked as
in progress