Ethernity Chain (ERN) is incorrectly mapped to the Eritrean Nakfa currency on Binance and Gate(io) exchanges
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Hi, I am holding ERN coin (Ethernity Chain), but when I connected my Gate.io exchange, CoinTracker is taking ERN as Eritrean nakfa (an ethopian currency) and not ERN coin.
Can you adjust this at your end? Thank you.
PS: I started this CoinTracker and found it really useful.
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Sam - CoinTracker
Ethernity Chain (ERN) is incorrectly mapped to the Eritrean Nakfa currency on Binance and Gate(io) exchanges.
We have escalated the necessary details regarding this report to our engineering team. You will receive an update on this post once a fix is deployed.
If a fix is needed immediately, users can edit individual token symbol transactions and replace the incorrect token with the correct asset. Instructions can be found in this support guide for correcting wrong coins.
Sarah T. - CoinTracker
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ERN should now be mapped correctly moving forward. To ensure historical transactions are accurately displayed, a resync might be required. Please follow these steps: remove the wallet and then re-add it to your account.
Please note: When you remove a wallet or exchange, all manually entered data within it will be lost. You will need to re-enter any necessary edits after re-adding the wallet or exchange.
If the reported behavior for this post still persists, please reach out to the CoinTracker support team directly or re-submit this post with updated details.
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Sam - CoinTracker
Ethernity Chain (ERN) is incorrectly mapped to the Eritrean Nakfa currency on Binance and Gate(io) exchanges.
We have escalated the necessary details regarding this report to our engineering team. You will receive an update on this post once a fix is deployed.
If a fix is needed immediately, users can edit individual token symbol transactions and replace the incorrect token with the correct asset. Instructions can be found in this support guide for correcting wrong coins.