Failed to Import RONIN Transactions from Coinbase
complete
Sarah T. - CoinTracker
Users may experience:
- Missing RONIN transactions from Coinbase in their CoinTracker account.
Expected behavior:
- All transactions involving supported assets, including RONIN, should be visible in the user's CoinTracker account.
As a user, what should I do?
If you encounter this issue with only a few transactions, you can
add them manually
to CoinTracker. For a larger volume of transactions, importing them into Coinbase via CSV
is recommended. Alternatively, if the transactions are not needed in the very near term, you may wait for a fix to be implemented.How can users provide feedback?
You can 🔼 upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: RONIN, Coinbase, missing transactions, CoinTracker
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Sarah T. - CoinTracker
Sarah T. - CoinTracker
complete
RONIN should now be recognized on Coinbase import.
The fix is not retroactively applied, to see the tokens imported that occurred prior to this update, users can re-import Coinbase.
How to Use the Re-import Feature
You can find detailed instructions and more information on the Re-import feature
here
. Here's a quick guide to get you started:- Navigate to the Wallets page and find Coinbase.
- Click on the three dots ...next toCoinbaseto see more options.
- Select the option to Re-import.
If the reported behavior for this post still persists please
reach out to the CoinTracker support team directly
.This post was marked as
being verified
Sarah T. - CoinTracker
submitted