Failing to import for Exodus wallets
complete
Sam - CoinTracker
Users may experience:
- Users report not being able to add their Exodus Wallet safe report
- Error prompting: "There was an error while trying to import the CSV" (Image 1)
Expected behavior:
Users should expect all Exodus wallets added to CoinTracker.
As a user, what should I do?
Hang tight! Our team is working to get this resolved, add an upvote to stay up to date on a fix.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: Exodus, sync failure, add wallet, failed import
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Sam - CoinTracker
complete
This is now resolved, users affected by this behavior should re-attempt to add their Exodus wallets via their .zip safe report.
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
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