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Sarah T. - CoinTracker
Users may experience:
  • Their Coinbase Exchange failing to fully sync to CoinTracker (not pulling in transactions)
  • A message stating that the "Your Coinbase Exchange account failed to import"
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Expected behavior:
  • It is expected that Coinbase Exchange sync seamlessly to CoinTracker and import a complete transaction history.
As a user, what should I do?
CoinTracker supports Coinbase Exchange native CSV. Users who are unable to successfully sync their Coinbase Exchange can
import their Coinbase Exchange CSV
.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: Coinbase Exchange, Institutional, sync issues, missing transactions, failed to import