iPhone App Not Working
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After clicking Sign In a message appears using expo.io but loops back to sign in.
Log In
Sam - CoinTracker
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Thank you for your submission! We are conducting an audit of user reports on the CoinTracker feedback forum, this issue has since been resolved, we apologize for the lack of communication thus far.
That being said, we have implemented a new process to ensure all new submissions are triaged and captured appropriately moving forward. You can read more about how users can leverage the CoinTracker feedback board here. If the reported behavior for this post still persists please reach out to the CoinTracker support team directly or re-submit this post with with updated details.
We look forward to serving you better!
Sarah T. - CoinTracker
We have deployed a new version of the CoinTracker app (1.18.2) which removes the expo.io prompt on log-in. If your app has not automatically updated you can find the latest update in the App Store.
When you have a chance please update your app and re-attempt to access your account.
If you continue to have trouble signing into your CoinTracker app, please reach out to support directly for additional assistance
Sam - CoinTracker
Merged in a post:
iPhone app cannot sign in with Coinbase account
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When I try to sign in to Cointracker on my iPhone, I select the 'Continue with Coinbase' option as I always do, and immediately get error: 'An error has occurred. The redirect uri included is not valid.' and it will not go any further.