Jupiter AG (JUP) incorrectly mapped to Jupiter on Kucoin
complete
Emma - CoinTracker
Users may experience:
- When connecting their KuCoin account, users may see the incorrect token displayed. Specifically, instead of showing JUP Jupiter-A-G, CoinTracker shows JUP Jupiter.
Expected behavior:
- The correct token, Jupiter-A-G, should be displayed in the user's account.
As a user, what should I do?
- There currently is not a workaround for this bug and it will need a fix from the team. We appreciate your patience while we work to resolve this.
Additional Information
Please upvote this post to indicate that you are experiencing this behavior.
We have information on
bug reports
and what the status means in our help center
. For further assistance or inquiries regarding this bug, you can contact the support team
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: KuCoin, JUP, token mismatch, Jupiter, Jupiter-A-G
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Sarah T. - CoinTracker
complete
This is complete. If you already updated your assets then no action is needed and going forward they will map as expected.
Historical posts will be updated on a fresh sync. Note that manual edits will be lost if you remove Kucoin.
Please
reach out to the CoinTracker support team directly
if you are still noticing the reported behavior.This post was marked as
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