Kraken RENDER Token Reported Value Showing as 0
complete
Sarah T. - CoinTracker
Users may experience:
- A discrepancy with the RENDER token on Kraken, where the calculated value on the wallet page is correct, but the reported value shows as 0.
- Note: this is likely due to the migration from RNDR to RENDER. Because the transactions are being pulled into CoinTracker, tax documents remain correct.
Expected behavior:
- The calculated and reported values for the RENDER token should both be accurate and consistent, reflecting the correct value.
As a user, what should I do?
- There currently is not a workaround for this bug, and it will need a fix from the team. We appreciate your patience while we work to resolve this.
Additional Information
Please upvote this post to indicate that you are experiencing this behavior.
We have information on
bug reports
and what the status means in our help center
. For further assistance or inquiries regarding this bug you can contact the support team
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: RENDER, Kraken, Token Value Discrepancy, RNDR Migration
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Sarah T. - CoinTracker
complete
The issue should now be resolved. If your balance is not showing as expected for RENDER on Kraken, you can re-import Kraken (..., Re-import) and the balance should reflect correctly.
Please
reach out to the CoinTracker support team directly
if you are still noticing the reported behavior.This post was marked as
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Sarah T. - CoinTracker
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