Ledger BTC Xpub import not working
closed
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Can’t import my BTC wallet xpub from Ledger. Keep getting an error message even though the xpub is correct. All the other xpubs worked for me for other coins (Doge, etc), the BTC one appears to be the only one that’s not currently functioning. Please advise.
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CT-jXbwLaBO
Same issue for me. I have tried several times and its only btc that didn't go through.
Sarah T. - CoinTracker
closed
Thank you for your submission! We are conducting an audit of user reports on the CoinTracker feedback forum. We were not able to verify the behavior originally reported in this submission.
The CoinTracker team has made a lot of changes to our product and are hopeful to see these changes reflected for you all. If the original reported behavior for this post still persists please reach out to the CoinTracker support team directly or re-submit this post with with updated details.
We have implemented a new process to ensure all new submissions are triaged and captured appropriately moving forward. You can read more about how users can leverage the CoinTracker feedback board here.We look forward to serving you better!
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CT-RXPmg8wO
having this issue with both public address and xpub for BTC
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CT-3qpKykaO
It's seems to work now
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CT-JQAo1ZyO
same
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CT-eqGlLvWQ
I am having the same issue. I can’t get coin tracker to reply, the chat bit help is not useful. I hope you get some answers.
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CT-5OezjW9q
I used Cointracker because it is integrated with H&R Block but I may switch to ZenLedger if this keeps up
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CT-5OezjW9q
same issue, this is frusturating
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CT-mO27PPVq
same issue
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CT-Mq9k9ZGX
bump it then please
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