Sam - CoinTracker
Users may experience:
  • As a user, I have used the 'change type to transfer' feature to mark transactions as transfers from my exchange or wallet. By default, CoinTracker sets the receiving or sent wallet for those transfers to the 'Other transactions' wallet. When I remove my exchange or wallet, I expect all of my manual edits to be deleted upon removal.
  • Users report removing their exchange or wallet after setting a number of transactions as transfers. The 'Other transactions' wallet entries for the edited transfer transactions are not deleted when I remove my exchange or wallet. Users may see transactions appear like (Image 1), and after removing their exchange will see the transactions appear as (Image 2). When the users re-add their exchange or wallet, CoinTracker transfer matches those transactions and changes them back to transfers.
As a user, what should I do?
  • After removing a wallet, users may need to delete any manual transfers created after removal.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: transfer, manual transaction, delete wallet