Sam - CoinTracker
Users may experience:
  • Users report missing or erroneous transactions when importing their Avalanche wallets, these transaction are commonly DeFi activity such as bridging, liquidity pool events, swaps for low/mid-cap ERC-20 tokens
  • Users report seeing balance differences flagged on their AVAX wallets indicating the there may be missing or incorrect transaction history causing the discrepancies
  • Users report partial imports for some transactions, this means that while a user may have participated in some DeFi activity where multiple incoming and outgoing events may have occurred CoinTracker is only importing portions of the activity
Expected behavior:
  • Users expect CoinTracker to import all entries of a transaction into CoinTracker, this includes all ERC-20 and tokens (whether supported or unsupported.)
As a user, what should I do?
  • Users will need to manually edit these erroneously transactions to reflect their actual activity. Users can leverage the More Actions [...] > Tx hash feature to review their activity on the BlockExplorer and make edits to the transactions in CoinTracker as needed.
How can users provide feedback?
  • You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
    Complete
    once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: AVAX, Avalanche, missing transactions, incorrect transactions, balance difference
February 6, 2024