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Sarah T. - CoinTracker
Users may experience:
  • Users may not see their portfolios in the CoinTracker app (version 1.36.1).
  • Users may be prompted to add wallets to their accounts, even though wallets are already added and visible on the Desktop website.
Portfolio Issue
Expected behavior:
  • Users should see their portfolios in the CoinTracker app without being prompted to add wallets that are already added.
As a user, what should I do?
  • Users can view their profile on the web on mobile or desktop until this has been fixed.
Additional Information
Please upvote this post to indicate that you are experiencing this behavior.
We have information on
bug reports
 and what the status means in our
help center
. For further assistance or inquiries regarding this bug, you can
contact the support team
.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: portfolio, CoinTracker app, wallet prompt, mobile app issue
June 17, 2024