Missing some transactions when importing native CSV for Nexo exchange
complete
Sam - CoinTracker
As a user, when I import my native CSV for Nexo exchange, I expect all transactions to be imported accurately.
Users reported missing transactions when importing their native CSV from Nexo to CoinTracker after further investigation we determined that transaction types:
- FixedTermInterest
- UnlockingTermDeposit
- LockingTermDeposit
- TransferIn
- TransferOut
Are not being imported causing balance discrepancies. Users will need to convert their CSV to the CoinTracker format and import their Nexo transaction history via the generic CSV importer.
We apologize for the inconvenience! This behavior has been escalated to our engineering team for review, we will update this post once a fix is deployed.
Log In
Sarah T. - CoinTracker
complete
We have shipped support for the transaction types that were failing to import and users should be able to import their native Nexo CSV.
If the reported behavior for this post still persists please reach out to the CoinTracker support team directly or re-submit this post with updated details.
This post was marked as
being verified