Missing XCN transactions on Kraken Exchange
complete
Sarah T. - CoinTracker
Users may experience:
- Missing XCN transactions in Kraken integration
Expected behavior:
- All XCN transactions should be imported to CoinTracker.
As a user, what should I do?
Users can manually enter any missed transactions following
this guide
. Alternatively, users can remove Kraken from CoinTracker following this guide
and upload their Kraken CSV here
.How can users provide feedback?
You can 🔼 upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: Kraken, XCN, transactions, missing, invalid currency, wallet
Log In
Sam - CoinTracker
complete
This is now resolved. Please follow these steps: remove the wallet and then re-add it to your account.
Please note: When you remove a wallet or exchange, all manually entered data within it will be lost. You will need to re-enter any necessary edits after re-adding the wallet or exchange.
Or use our new re-import feature outlined here.
If the reported behavior for this post still persists, please reach out to the CoinTracker support team directly or re-submit this post with updated details.
This post was marked as
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This post was marked as
in progress
Sarah T. - CoinTracker
submitted