Nano (XNO) is being incorroctly mapped to Xeno (XNO) and vice versa
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CT-mQyLEmnq
Acct. shows xeno coin value when only Nano is held. This makes the value read $0.06/token instead of $2.50/token. How will this bug impact tax statements?
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Sarah T. - CoinTracker
complete
XNO should now be mapped correctly moving forward. To ensure historical transactions are accurately displayed, a resync might be required. Please follow these steps: remove the wallet and then re-add it to your account.
Please note: When you remove a wallet or exchange, all manually entered data within it will be lost. You will need to re-enter any necessary edits after re-adding the wallet or exchange.
If the reported behavior for this post still persists, please reach out to the CoinTracker support team directly or re-submit this post with updated details.
Sarah T. - CoinTracker
complete
XNO should now be mapped correctly moving forward. To ensure historical transactions are accurately displayed, a resync might be required. Please follow these steps: remove the wallet and then re-add it to your account.
Please note: When you remove a wallet or exchange, all manually entered data within it will be lost. You will need to re-enter any necessary edits after re-adding the wallet or exchange.
If the reported behavior for this post still persists, please reach out to the CoinTracker support team directly or re-submit this post with updated details.
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being verified
Sam - CoinTracker
If users have a handful of transactions with the wrong tokens mapped, they can edit the individual transactions using this guide.
We have escalated this behavior to our engineering team and will update this post once complete!
C
CT-vaL2knk31864r
Same issue over here. All my transactions are correctly coded to XNO Nano but the sync with BinanceUS wallet is pulling XNO Xeno for some reason. Editing transactions does not help since they are already correctly coded to XNO Nano.