Users may experience:
  • An error message stating "No crypto transactions detected in the file you uploaded" when attempting to add Shakepay to CoinTracker.
  • Users have reported that Shakepay recently changed their CSV format, resulting in two separate files: one for "dollar amounts" and one for "crypto transactions".
Error Screenshot
Expected behavior:
  • Users expect that all transactions are correctly detected and processed from the uploaded CSV files.
As a user, what should I do?
Additional Information
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We have information on
bug reports
and what the status means in our
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. For further assistance or inquiries regarding this bug you can
contact the support team
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: Shakepay, CSV format, crypto transactions, dollar amounts