Sam - CoinTracker
Users may experience:
  • Users report some transfer transactions are not transfer matching on the Solana blockchain.
  • Users will see a separate Send and Receive transaction representing the two sides of the transfer (Image 1)
  • Note: The Send transaction will contain a small SOL entry, representing a fee.
Expected behavior:
  • While the Transfer transaction is the intended activity, CoinTracker currently transfer matches 1:1 transactions meaning that the Send side of the transaction needs to match the Receive side of the transaction.
  • In this case, there is a small SOL entry that represents a non-gas, causing the transfer match to fail
  • The small SOL entry is expected as per the blockchain, there are non-gas fees in various SOL transactions.
As a user, what should I do?
  • For now, users will need to manually update their SOL transactions to create the transfer transactions. We recommend users ignore both transactions completely, and recreate the transaction so that the new transaction contains the 1:1 transfer and a separate transaction for the fee as a Send.
  • In the example below, you should create one transactions where CHONKY is being transferred and CHONKY is both on the Send and Receive side of the transaction. And a separate transaction where SOL is a single entry Send transaction.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: transfer, SOL, solana, transfer match, fee