PETS token on Bitrue exchange shows as PolkaPets, not MicroPets
complete
Matt - CoinTracker
Users may experience:
When connecting Bitrue exchange to CoinTracker, the token PETS is being mapped incorrectly.
It
should
be MicroPetsBut it is importing as PolkaPets, https://coinmarketcap.com/currencies/polkapets/
Expected behavior:
We should pull in the proper token/Bitrue should send the information accurately.
As a user, what should I do?
If an urgent fix is needed, you can manually edit the transactions to update the token. More on this here in our guide
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
*Keywords: Bitrue, PETS, MicroPets, PolkaPets
Log In
Sam - CoinTracker
complete
PETS should now be mapped correctly moving forward. To ensure historical transactions are accurately displayed, a re-sync might be required. Please follow these steps: remove the wallet and then re-add it to your account.
Please note: When you remove a wallet or exchange, all manually entered data within it will be lost. You will need to re-enter any necessary edits after re-adding the wallet or exchange.
If the reported behavior for this post still persists, please reach out to the CoinTracker support team directly or re-submit this post with updated details.
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in progress
Sarah T. - CoinTracker
submitted