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Public wallet is importing with $0.00 balance on Tezos blockchain
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Sam - CoinTracker
As a user, I would like to add a Tezos public wallet address via CoinTrackers Tezos integration.
Users report adding their Tezos wallet only for it to import with a $0.00 wallet balance and no imported transactions even when there is activity on that wallet.
If users need to add their transactions for their Tezos activity, we recommend they export their Tezos transactions via CSV and format them to meet our CSV import requirements outlined here until this is resolved.
We have escalated this behavior to our engineering team for review, we will update this post once a fix is deployed.
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Savannah - CoinTracker
complete
Thank you for your patience while we worked to address this issue. Our engineering team has deployed a fix and your Tezos activity should now be importing into CoinTracker as expected.
If the reported behavior for this post still persists please reach out to the CoinTracker support team directly or re-submit this post with updated details.
Savannah - CoinTracker
complete
Thank you for your patience while we worked to address this issue. Our engineering team has deployed a fix and your Tezos activity should now be importing into CoinTracker as expected.
If the reported behavior for this post still persists please reach out to the CoinTracker support team directly or re-submit this post with updated details.
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