Remove “Migrate now” prompt on Coinbase Pro exchange
closed
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CT-6QrWow9X
The Coinbase Pro “Migrate” button just completely destroyed everything I had tracked on my account. Just in time for taxes!! I can’t make any sense out of my transactions anymore. My CoinTracker account is completely useless.
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Sam - CoinTracker
Thank you for reaching out to CoinTracker support! We appreciate your feedback, we understand that the 'Migrate now' prompt may cause user confusion and are working to make its functionality more clear.
As a user, importing and updating my Coinbase Pro exchange should be consistent with clear guidance. If users need to re-authenticate or believe they are affected by bugs on Coinbase Pro that have now been fixed. We recommend users remove their Coinbase Pro exchange completely and re-add it. CAUTION: This is delete any manual edits made on your Coinbase Pro exchange. Re-importing your exchange will ensures the user is on the most up to date version of the exchange. Alternatively, users can export their Coinbase Pro CSV from Coinbase Pro itself and import their transaction history as a CSV.
We appreciate your patience and will update this post with next steps!
Sam - CoinTracker
closed
Coinbase Pro has been deprecated, users should import any Coinbase Pro transactions via CSV moving forward.
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being verified
Sam - CoinTracker
Thank you for reaching out to CoinTracker support! We appreciate your feedback, we understand that the 'Migrate now' prompt may cause user confusion and are working to make its functionality more clear.
As a user, importing and updating my Coinbase Pro exchange should be consistent with clear guidance. If users need to re-authenticate or believe they are affected by bugs on Coinbase Pro that have now been fixed. We recommend users remove their Coinbase Pro exchange completely and re-add it. CAUTION: This is delete any manual edits made on your Coinbase Pro exchange. Re-importing your exchange will ensures the user is on the most up to date version of the exchange. Alternatively, users can export their Coinbase Pro CSV from Coinbase Pro itself and import their transaction history as a CSV.
We appreciate your patience and will update this post with next steps!
Sam - CoinTracker
Merged in a post:
Coinbase Pro Wallet Migration and API Sync Issues
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CT-gq1v3RjQ
I created several CB Pro portfolios over the past year. Recently I deleted all of the auxiliary portfolios which consolidated assets into the Default Portfolio. After choosing to migrate the wallet in Cointracker, there is now lots of missing transactions and this is creating issues with cost basis. The new migration API is not working property and missing transfers between portfolios. The feature should have been disabled until all bugs were worked out. Import CSV doesn't work properly either. Headers are not configured properly. I tested the CSV on some other crypto tax software and they are able to read the same CVS correctly. Come on Cointracker...this needs to get fixed.
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CT-MQzA1n9q
Seeing the same. The 8949 is showing that I owned double the amount of BTC that I actually held. Does the data the form generator pulls from need time to sync up with the wallet migration/deletion?