Some fees are being improperly imported as the wrong currency on Kraken exchange
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As a user, when I import my Kraken exchange I expect the fees associated with my transactions to reflect the correct currency and value as reflected in my exchange.
Some users have reported that certain fees from Kraken are showing the wrong currency. For example, the fee in Kraken my say 5 USD but in CoinTracker it will show as 5 ETH or even 5 BTC.
We will share updates here as we investigate. In the meantime, we recommend spot checking your Kraken transactions with fees to see if it matches what you see on Kraken exchange should you notice drastic incorrect balances for your Kraken exchange. Users can manually edit those transactions to represent the correct values.
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Sam - CoinTracker
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This is now resolved! All new syncs for Kraken exchange should import fees correctly, this fix is not retro-active. If you would like this fix applied to past transactions, you will need to remove and re-add your Kraken exchange. CAUTION: Removing your Kraken exchange will delete any manual edits made to that exchange, proceed with caution. If you have already manually reconciled erroneous transactions, no action needed.
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
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Vincent Hayes
Hello! As an impacted user I am wondering what the status of this bug fix is? Thanks.
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