SOS token inflating wallet and portfolio balances for CoinSpot exchange
complete
Sam - CoinTracker
Users report seeing Somalian Shilling (SOS) in their CoinSpot exchange causing their wallet and portfolio balance to inflation. Users are unable to edit the SOS token as no transactions were the token were ingested into CoinTracker.
There is currently no workaround for users at this time. Users can export their CoinSpot transaction history from CoinSpot, reformat the CSV, and import the CSV into CoinTracker.
We have escalated this to our engineering team for review! We will update this post once this is resolved.
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Sarah T. - CoinTracker
complete
The mapping issue with SOS has been corrected. You should no longer see the improperly mapped asset for new transactions.
Users can remove and re-add their CoinSpot to see the fix retroactively applied. ⚠️ CAUTION: This will delete any manual edits made on that wallet, we recommend filtering by your manual edit transactions using the 'Status' method: Manual filter in the transactions page and exporting those transactions via CSV for your records. Here is a
guide on on how to export a filtered CSV
. Users may need to re-apply those edits. If users have a handful of transactions with the wrong tokens mapped, they can edit the individual transactions using
this guide
. This only applies if the token is supported by CoinTracker. If the reported behavior for this post still persists please
reach out to the CoinTracker support team directly
or re-submit this post
with with updated details.This post was marked as
being verified
Sam - CoinTracker
submitted