Users may experience:
  • Users may notice that their POLIS transactions on Kraken exchange are not importing into their CoinTracker account.
  • Star Atlas DAO (POLIS)
Expected behavior:
  • It is expected that when Kraken is synced via API all supported tokens will be imported into CoinTracker
As a user, what should I do?
  • If a fix is needed immediately, users can manually add the missed POLIS transactions.
  • You can manually add transactions to CoinTracker through either the Wallet Page or the Transactions Page. To add via the Wallet Page, go to the Wallet Page, select the wallet, and choose 'Add manual transaction'. To add via the Transactions Page, navigate to this page and select 'Add Transaction' at the top. For more details, you can visit the guide on CoinTracker's website
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: POLIS, Star Atlas DAO, Star Atlas, Kraken, missing transactions