Sync Button Not Updating Wallet Syncing Info
complete
Sarah T. - CoinTracker
Users may experience:
- Sync buttons ("Sync" and "Sync All") not showing real-time progress when syncing wallets.
- Confusion because the "last synced" time doesn’t update until the sync process is complete.
- Wallet page not refreshing automatically after a sync finishes.
Expected behavior:
- The sync time should update in real-time while syncing.
- Wallet data should auto-refresh after the sync process completes.
As a user, what should I do?
- Try refreshing the page after pressing the "Sync" button once to see if the wallet updates.
- Wait up to 5 minutes if syncing a wallet with many changes.
If this doesn’t resolve the issue, there is currently no other workaround. We appreciate your patience while the team works on a fix.
Keywords: sync button, wallet syncing, sync status
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Sarah T. - CoinTracker
complete
This issue has been resolved.
Please
reach out to the CoinTracker support team directly
if you are still noticing the reported behavior.This post was marked as
being verified
Sarah T. - CoinTracker
submitted