Toncoin (TON) incorrectly mapped to Tokamak Network on Uphold
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Users may experience:
- Toncoin (TON) is incorrectly mapped to Tokamek Network (TON) on Uphold.
- Users may see incorrect asset information and potential inaccuracies in their data tracking and reporting.
Expected behavior:
- Toncoin (TON) transactions should be mapped to the correct asset.
As a user, what should I do?
- Users can edit the transactions to contain the correct asset following this guide: How to Edit an Asset in a Transaction.
Additional Information
Please upvote this post to indicate that you are experiencing this behavior.
We have information on
bug reports
and what the status means in our help center
. For further assistance or inquiries regarding this bug you can contact the support team
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: Toncoin, TON, coin mapping
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Sarah T. - CoinTracker
complete
TON should now be mapped to the correct asset.
The asset should map as expected on the next sync of Uphold. If the asset still appears incorrect, remove Uphold and add it back to your account following the
instructions to remove an exchange or wallet
.Please
reach out to the CoinTracker support team directly
if you are still noticing the reported behavior.This post was marked as
being verified
Sarah T. - CoinTracker
submitted
Thank you for reaching out to let us know about this issue. We will be submitting the information to our team for review and to correct the mapping error.