Transactions fail to generate when adding wallet from Avalanche (AVAX) blockchain
complete
Sam - CoinTracker
Users may experience:
- Some users may experience transaction entries failing to generate when adding their AVAX public address.
Expected behavior:
- Avalanche wallets should add successfully when added to add wallets page
As a user, what should I do?
- If you are in a hurry we recommend exporting your transactions as a CSV and importing them into CoinTracker using this guide.. We apologize for the inconvenience!
How can users provide feedback?
- You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Completeonce a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: avalanche, AVAX, missing transactions, sync error
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Sarah T. - CoinTracker
complete
Users should now be able to add their AVAX wallets successfully.
Please
reach out to the CoinTracker support team directly
if you are still noticing the reported behavior.This post was marked as
being verified
This post was marked as
in progress
This post was marked as
planned
Sarah T. - CoinTracker
submitted