Unable to authenticate Coinbase
complete
Sarah T. - CoinTracker
Users may experience:
- Users are seeing the error message: {"error":"invalid_request","error_description":"The request is missing a required parameter, includes an unsupported parameter value, repeats a parameter, includes multiple credentials, utilizes more than one mechanism for authenticating the client, or is otherwise malformed.","hint":"redirect_uri in request does not match client record"}when trying to re-authenticate Coinbase.
Note: This issue appears to be related to the OAuth authentication process.
Expected behavior:
- Users should be able to re-authenticate Coinbase without encountering the error.
As a user, what should I do?
- This error appears to happen for users connecting Coinbase on the Mobile App. Users should try connecting Coinbase to CoinTracker on a browser to see if it works.
Additional Information
Please upvote this post to indicate that you are experiencing this behavior.
We have information on
bug reports
and what the status means in our help center
. For further assistance or inquiries regarding this bug you can contact the support team
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: Coinbase, re-authentication, OAuth error, invalid_request
Log In
Sarah T. - CoinTracker
complete
This should now be resolved.
Please
reach out to the CoinTracker support team directly
if you are still noticing the reported behavior.This post was marked as
being verified
C
CT-5rgWvLGNwrp1m
I removed the exchange and tried to reconnect however it prompts me to revering my is with Coinbase in order to connect. This caused my Coinbase account to be locked for I’d review yesterday. I now have access again to Coinbase but will not attempt to reconnect CoinTracker until this bug is worked out to avoid being kicked out of Coinbase again
C
CT-Mq9GaYLX
Please finish
This post was marked as
in progress
Sarah T. - CoinTracker
submitted
C
CT-MQzB9JVQ
Sarah T. - CoinTracker