Unable to import native CSV for Casa exchange
complete
M
Matthew Sen
Users may experience:
- When uploading a Casa CSV to CoinTracker, the import fails, noting that no crypto transactions are being detected.
Recent activity indicates that formatting may have changed on the Casa CSVs so the CoinTracker importer is failing to import the CSV based on those changes.
As a user, what should I do?
- As a workaround, CSVs can be converted to our generic/standard format as outlined here https://help.cointracker.io/en/articles/5172429-converting-transaction-history-csvs-to-the-cointracker-csv-format
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: Casa CSV, Casa, No transactions found, CSV import
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Sarah T. - CoinTracker
complete
The Casa exchange importer has been patched and the native CSV should now import as expected.
If the reported behavior for this post still persists please
reach out to the CoinTracker support team directly
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Sam - CoinTracker
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