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Emma - CoinTracker
Users may experience:
  • When attempting to upload a transaction history to CoinTracker from the File Import page native CSV from OKX the upload fails.
  • Users may see an error such as:
Image
Expected behavior:
  • CoinTracker should support the native CSV from OKX exchange to avoid reformatting their CSV files to the CoinTracker generic format.
As a user, what should I do?
  • Until the importer has been fixed users can continue to upload via API and add transactions manually or convert their full transaction history from their files to CoinTracker CSV format and import it into CoinTracker.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: OKX, CSV import, missing transactions